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04. Complex Claims

Very often mingling complex claims with the daily claims process can have a severe negative impact on processing time and settlement metrics.

Where a claim is likely to be litigated, we found that disposing of internal qualified legal advice helps to address and design either litigation or settlement strategies in a much more effective manner.

PLA teams up experienced adjusters of Lawgical with specialised lawyers of Piccinini & Partners in order to provide Clients with the flexibility to craft and implement solutions that will address any of their complex claim needs.

PLA is a full-service claims administration operation with the ability to provide claims services from the first report of the loss through litigation management.

Claims are handled based on each client’s specific contract, which encompasses requirements and standards.


Insurance Companies

Lloyd’s Underwriters

Brokers and Agents